Return policy:
If you are not 100% satisfied with your purchase, you may refund or exchange your unworn item(s) within 30 days of purchase, with the original receipt or gift receipt and packaging.
Refunds will be credited to the original method of payment. Please allow up to 10 business days for your refund to be processed.

*PLUS and VIP members benefit from a 60-day return policy. 

Join the Family

Return and Exchange Restrictions:
-In the interest of hygiene, earrings, hair accessories and shoe care may not be refunded or exchanged at any time.
-Items marked as final sale are not eligible for returns or exchanges.
-Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and will be subject to the return policy ofthe originating retailer.
-Purchases made via Sezzle or Paypal are subject to their own return policies, which may include processing returns in-store only.

To return or exchange in store any items purchased online, please bring the items along
with a copy of the order confirmation email within 30 days of purchase. 

Still need help?
Something not quite right with your order? Contact our Customer Service team (support@globoshoes.com) or visit us in-store and we will be happy to help!